Terms and conditions

  Shipping & Deliveries

• Shipping fees normally apply to purchases.
• Shipping to regional or rural communities takes longer.
• Flores normally ships orders within 7 business days. 
• The advised delivery time is from the date the order has been shipped, not the date of purchase. 
• Unexpected or unforeseen circumstances such as lockdowns due to pandemics may result in shipping delays. 

Amend Orders

• Orders cannot be amended once placed.

Sales

• Prices are as marked

Special Offers and Promotions 

• Special offers apply for specific styles.
• Special offers apply for a specific timeframe as per the special offer details on the website.
• Special offers cannot be applied to previous purchases nor combined with any other offers.

Return and Refund policy:

• Flores dos not accept refunds for change of mind.
• Terms of return (14 days).
• State of return (new with labels and tags intact).
• Reason for return (e.g. damaged or wrong product).
• Process for return (Please contact us through our website).
• Process of refund (We will aim to process your refund within 7 business days).
• Contact details (Please contact us through our website).